Return and Refund Policy

Thank you for shopping with Rodil We want to ensure your complete satisfaction with your purchase. If you have any questions or concerns about our return and refund policy, please contact us at 09679274797 | 046 4150869 

Returns

Eligibility: To be eligible for a return, your item must be unused if it is non consumable, in the same condition that you received it, and in the original packaging. You must also have a valid proof of purchase. & for consumable may vary.

Timeframe: For non consumable product you have 2 days from the date of purchase to request a return & for consumable may vary.

Items Not Eligible for Return: Certain items, such as perishable goods, gift cards, downloadable software, and personalized or customized products, are not eligible for return.

Refunds: Once your return is received and inspected, we will send you an email or text message to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3 business days.

If your return is rejected, we will provide an explanation for the rejection, and you may choose to have the item returned to you at your expense.

Exchanges (if applicable)

If you received a defective or damaged item, we will replace it with the same item if available. Please contact us at 09679274797 | 046 4150869 to request an exchange.

Shipping

To return your product, please Send us a message to: 09679274797 | 046 4150869

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over P2,000, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

Contact Information

If you have any questions or concerns regarding our return and refund policy, please contact us at 09679274797 | 046 4150869

Changes to this Policy

We reserve the right to modify this return and refund policy at any time. Any changes will be posted on this page with the last updated date. It is your responsibility to review this policy periodically.

CONTACT

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hairsolutions.rodil.ph

Privacy Policy

1. Introduction

Welcome to hairsolutions.rodil.ph At Rodil we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website or make use of our services. By using our website and services, you agree to the terms of this Privacy Policy.

2. Information We Collect

a. Personal Information: When you visit our website or make a purchase, we may collect certain personal information, such as your name, shipping address, and phone number. We collect this information when you voluntarily provide it to us through forms, account registration, or during the checkout process.

b. Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, operating system, and website usage data. This information is collected automatically through cookies and other tracking technologies.

3. Use of Information

a. Personal Information: We use your personal information to process and fulfill your orders, communicate with you regarding your purchases, respond to your inquiries, and provide customer support. With your consent, we may also send you marketing communications about our products, promotions, and special offers.

b. Non-Personal Information: Non-personal information is used to analyze website trends, track user navigation, and improve our website's functionality and user experience.

4. Data Sharing and Disclosure

a. Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in processing payments, fulfilling orders, delivering products, and managing customer inquiries. These service providers are contractually bound to handle your data securely and only use it for the intended purpose.

b. Legal Requirements: We may disclose your information if required by law or when we believe such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process.

5. Cookies and Similar Technologies

a. Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and understand how you interact with our website. You can adjust your browser settings to block or delete cookies, but this may affect certain website features.

6. Your Rights

a. Access and Correction: You have the right to access the personal information we hold about you. If any of your information is incorrect or incomplete, you can request us to update it.

b. Data Portability: You can request to receive a copy of your personal information in a structured, machine-readable format.

c. Opt-Out: You can opt-out of receiving marketing communications from us at any time by using the unsubscribe link provided in our emails or by contacting us directly.

7. Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

8. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website. It is your responsibility to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at 09679274797 | 046 4150869